Seemed like a busy day... I took our youngest into school and was busy around the house until lunchtime, when I cycled into town to get a cheque out for the Compost Doctors event next week, and pay in a cheque which I've just got for my gig on Christmas Day. The BACS payment I was expecting has not gone into my account. I also got a cheque out to pay for my allotment for the coming year, just over £30.
When I got back I got a phone call from the organisation about the bouncing BACS, and I asked them for a third time to send me a cheque. This was agreed this time! Hooray!!
I got home in good time to go and get our darling from school, he was in a good mood and we chatted about states of matter on the way home. The teacher had stated that there were three states of matter, solid, liquid and gas. Our little scientist put his hand up and said "there are actually four, as there's plasma". The teacher told the class that they wouldn't be learning about plasmas just yet.
As the children were heading for bed, I cycled down to Anna's for a meeting of York in Transition Media group. There were just four of us... me, Anna, Bryony and Ivana. We had a quick and business-like meeting, reviewing the past events YiT has put on, checking the publicity for the forthcoming planned ones and dreaming up future ones, just one per month.
I got home just after 10 and did emails and nominated my friend Dave Hampton for the 'future friendly' awards, as his creation 'The Carbon Coach' is really good. I have also been nominated for this award.
Quite a late night again, with Gill snoozing beside me. She needs lots more sleep than me, but also she gets up earlier and does the kids lunches etc, whereas I do the washing up in the evening... and lie in til 8am usually.
Showing posts with label BACS problems. Show all posts
Showing posts with label BACS problems. Show all posts
A slow start to the day, but got up and doing stuff by 10.30. I did some paperwork, sending off a postal order and doing some sorting. I found a letter from the City of York Council telling me about a payment for work I did with the Gifted and Talented Summer School, but no evidence of a cheque, which I'd asked for on the invoice.
So I rang the Financial Services department, and they told me it had been paid by BACS. I was annoyed, as several times before I've had problems with BACS and never want to use it again. I feel comfortable with cash or a cheque, and I always request one of these methods in my confirmation letters and invoices. But the Council still had my account details, and tried to pay me via BACS, so I rang my Building Society, and had to wait for two runs through an automated menu before someone answered my call, and they said they had no record of a payment. They said that it might have 'bounced' in which case they would have no record of it. So I rang the Finance Office again, and they had no record of it being bounced. I rang the Building Society again, and got put in a queue as my account was a type which couldn't be dealt with by the first person I spoke to this time (it was ok before!) and after 15 mins in a queue, I spoke to a person in Sheffield who needed 3 tries to get my account number correct, she then said she couldn't deal with it as my account was deemed to be a business account, and put me through to someone I knew in the York Office, after another 10 mins wait. What a bind!
It turns out that the BACS thing was made payable to a slightly different version of my name, and it should bounce back to the Council, and they should make out a cheque and put it in the post! What a palaver. I asked the Council to remove my account details so they cannot try the BACS trick again!
This took til lunchtime. After lunch I did more 'paperwork', on the computer, actually, paperless work, happily! Wrote a piece for the LETS newsletter about the Freecycle/LETS social in June, and had a good chat with my friend over the pond on Googletalk.
So I rang the Financial Services department, and they told me it had been paid by BACS. I was annoyed, as several times before I've had problems with BACS and never want to use it again. I feel comfortable with cash or a cheque, and I always request one of these methods in my confirmation letters and invoices. But the Council still had my account details, and tried to pay me via BACS, so I rang my Building Society, and had to wait for two runs through an automated menu before someone answered my call, and they said they had no record of a payment. They said that it might have 'bounced' in which case they would have no record of it. So I rang the Finance Office again, and they had no record of it being bounced. I rang the Building Society again, and got put in a queue as my account was a type which couldn't be dealt with by the first person I spoke to this time (it was ok before!) and after 15 mins in a queue, I spoke to a person in Sheffield who needed 3 tries to get my account number correct, she then said she couldn't deal with it as my account was deemed to be a business account, and put me through to someone I knew in the York Office, after another 10 mins wait. What a bind!
It turns out that the BACS thing was made payable to a slightly different version of my name, and it should bounce back to the Council, and they should make out a cheque and put it in the post! What a palaver. I asked the Council to remove my account details so they cannot try the BACS trick again!
This took til lunchtime. After lunch I did more 'paperwork', on the computer, actually, paperless work, happily! Wrote a piece for the LETS newsletter about the Freecycle/LETS social in June, and had a good chat with my friend over the pond on Googletalk.
